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Popspark

studio

Terms and Conditions

Welcome to PopSpark Studio! By using our services, you agree to the following terms and conditions.

Please read them carefully before engaging in any business or making payments.

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Last Updated: October 2024

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1. Overview

These Terms and Conditions outline the rules and regulations for the use of PopSpark Studio’s website and services. By accessing this website and/or purchasing our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not use our services.

2. Services Provided

PopSpark Studio offers the following services:

  • Content Creation (Posts, Designs for Social Media)

  • Community Management

  • Social Media Strategy

Each service comes with its own scope, as defined on our services page, and any additional work outside the original agreement may require extra charges, which will be discussed prior to execution.

3. Service Limitations

Our services do not include management of paid advertising campaigns, advanced analytics, or legal advice. Any additional services outside the agreed project scope will be subject to additional fees.

4. Payment Terms

  • Accepted Payment Methods: Payments can be made via PayPal or Remitly in USD.

  • Payment Structure: For projects under $500, full payment is required upfront. For projects above $500, a 50% deposit is required before the work begins, and the remaining 50% is due upon project completion.

  • Milestone Payments: For larger or long-term projects, payments can be divided into three stages: 30% upfront, 30% halfway through the project, and 40% upon completion.

  • Late Payment Fees: A late payment fee of 10% will be added if payment is not received within 7 days of the final invoice date.

5. Revisions Policy

Our packages include a specific number of revisions (as outlined in the service breakdowns). Additional revisions will be charged at our standard hourly rate, which will be communicated before commencing further revisions.

6. Client Responsibilities

The client is responsible for providing any required materials such as branding guidelines, logos, or content within the agreed timeframe. Delays in receiving these materials may affect the overall project timeline and completion.

7. Ownership and Usage Rights

Upon receipt of full payment, the client will hold full usage rights for all content created by PopSpark Studio. We retain the right to showcase the work in our portfolio unless explicitly requested otherwise by the client in writing.

8. Confidentiality

Both parties agree to keep any confidential information shared during the project strictly confidential. This includes unpublished content, business strategies, and client data. Information will not be shared with third parties without written consent.

9. Refund Policy

Refunds are not available once work has commenced and the first draft has been delivered. For projects canceled before the first draft, a partial refund will be provided, minus any work already completed and non-refundable deposits. No refunds are offered once final deliverables have been approved by the client.

10. Turnaround Time and Deadlines

Turnaround times are agreed upon before the project starts. Any delays caused by the client (e.g., late feedback or missing materials) will extend the agreed-upon delivery timeframe.

11. Force Majeure

PopSpark Studio will not be held liable for any delays or failure to perform its obligations due to events beyond our control, including but not limited to natural disasters, internet outages, or governmental actions.

12. Termination of Agreement

Either party may terminate this agreement by giving written notice if the other party fails to comply with the terms of the agreement. In the event of termination, all outstanding payments for work completed will be due immediately.

13. Governing Law

These Terms and Conditions are governed by the laws of the Dominican Republic. Any disputes arising from or related to this agreement will be resolved through mediation or arbitration under Dominican Republic law.

14. Modifications to Terms and Conditions

We reserve the right to modify these terms at any time. Any changes to the terms will be communicated to clients, and continued use of our services will be regarded as acceptance of the updated terms.

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For any questions about these Terms and Conditions, please contact us at popsparkstudio@gmail.com.

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